Contact Us
Address:
Unit A4, Kimbult Industrial Park, 9 Zeiss Rd, Laser Park, Roodepoort, 1724
Unit A4, Kimbult Industrial Park, 9 Zeiss Rd, Laser Park, Roodepoort, 1724
Phone: 011 708 0381
Email: sales@delishfood.co.za
Warehouse Trading Hours:
Mon-Thurs: 8am - 3pm
Fri: 8am - 2pm
Sat-Sun/Public Holidays: Closed
Weekly Delivery Route Schedule:
Mon: Westrand, Sandton
Tues: Eastrand
Wed: JHB South, Westrand, Sandton
Thurs: Pretoria
Fri: Westrand, Sandton, JHB CBD, Every 2nd week Vereeniging (tbc)
Contact Us For Any Questions
Frequently Asked Questions
Is it possible to cancel my order before delivery?
You are welcome to cancel your order before your order has been processed or dispatched from our warehouse, however a handling fee of 20% order value will apply if the order has been processed. Contact us on sales@delishfood.co.za to request an order cancellation.
Refunds and Exchanges
You are welcome to return any goods purchased within 7 days of receiving the item.
- Returns will only be accepted if the item(s) is still in their original unopened packaging.
- If you are returning the item because it is not suitable or you have changed your mind we will refund you, less the courier fee once the item has been returned to our warehouse and our team has confirmed that the item is in a saleable condition.
- The refund will be done in the form of the original tender of the order.
- Refunds are dealt with on a case-by-case basis and are generally processed within 3 working days.
What delivery options do I have and when will it be delivered?
Courier Delivery:
- Standard Delivery (within 50km radius of warehouse): 2 Business days
- Standard Delivery (outside 50km radius of warehouse): 4 - 5 business days
In-Store Collection:
- Your order can be collected from our warehouse (Unit A4 Kimbult Industrial Park, 9 Zeiss Road, Laser Park, Roodepoort) once confirmation has been sent to you from our team confirming that your order is ready for collection.
What happens when I am not available when delivery is made?
The delivery time will be confirmed telephonically when the order is ready to be delivered.
What payment methods do you accept for online shopping?
Online Store:
- Online payments are accepted via third party payment app "PayFast"
In-store:
- Card payments can be made via card machine
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